G Suite Not Syncing For Microsoft Outlook Mac

  1. G Suite Not Syncing For Microsoft Outlook Mac Os
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  4. G Suite Not Syncing For Microsoft Outlook Mac

Read this article to set up G suite in outlook

You can export the Google calendar contents into an Outlook calendar and find a method of importing the events. You can add the Google calendar as a read-only shared calendar inside the Outlook web app which will then sync to your Outlook desktop and Mobile clients. You can sync your Gmail account with Outlook for Mac but you first need to add the account to Outlook. See Add an email account to Outlook for instructions.

Introduction:

Google G Suite or Google Apps For Workis a cloud-based computing tool developed by Google. It serves all the Google apps on a single platform, along with unlimited cloud storage. It comes bundled along with a custom email for professionals. Also, there are various price brackets to choose from depending upon the purpose of use, named education, enterprise, or government. These packages are said to be affordable and very user-friendly, making it a demanded tool.

Outlook is the first mailing and communication service developed as ‘Hotmail’ and later acquired by Microsoft. It is widely used by professionals and in a business environment.

The need to set up G suite in outlook varies from purpose to purpose. Also, professionals need to keep their data intact. To serve this need, there are various processes by which you can set up Google G Suite in Outlook. Here is the simplest way to do so.

The Process of Setting G Suite on Microsoft Outlook

1. Download the latest version of the Google Sync tool for outlook. Here is a link to speed up. https://tools.google.com/dlpage/gappssync/thankyou.html?one click installed

2. After downloading the file, carry on with the installation process as directed. A stable internet connection is recommended as the installation process is bundled with a series of downloads.

3. Once the installation is completed, a sign-in window pops up where you are required to enter yourG-suite email and ‘Continue’.

4. Once you sign-in, you are required to grant access to the G-suite sync tool to manage your email, contacts, calendars, and other tasks, including viewing your domain details.

5. Another window will pop-up where you are required to Create your Outlook profile. You can import your data by checking-in the ‘Import data’ box.


6. All you need to do now is start Microsoft Outlook and have your data synchronized automatically.

PostScript

Make sure that the system is working on the latest version of windows and Microsoft Outlook software, to ensure suitable results. Also, The minimum system requirements, recommended by Google, is Windows XP Service Pack 3, and Microsoft Outlook with office 2003 Service Pack 3. The software isn’t supported by Mac. Happy Syncing!

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Original KB number: 2872257

Summary

Outlook for Mac provides the option to enable logging for the following features:

  • AutoDiscover service
  • Microsoft Exchange (folder and item synchronization)
  • Microsoft Exchange Calendar
  • LDAP transactions

In Outlook 2016 for Mac version 15.12.3 and later versions, the following features are also logged in addition to those listed earlier:

  • Database
  • IMAP
  • Network Connections
  • Import
  • Upgrade
  • Sync

More information

To enable logging in Outlook 2016 for Mac, follow these steps

Mac

Enable logging

  • On the Window menu, select Sync Errors.
  • In the Sync Errors window, select the Gear icon.
  • Select the Turn on logging for troubleshooting option, and then select OK.
  • Restart Outlook and when prompted to turn off logging select Leave Logging On and reproduce the issue you experience and then Quit Outlook to stop the log capture

To disable logging:

  • Restart Outlook and when prompted to turn off logging, select Turn Logging Of. If you disable logging manually, you must restart Outlook to fully disable logging, otherwise it will continue logging in the background.

To enable logging in Outlook for Mac 2011, follow these steps

Enable logging

  • On the Window menu, select Error Log.
  • In the Error window, select the Gear icon.
  • Select the Turn on logging for troubleshooting option, and then select OK.
  • Close the Error window.

To disable logging:

  • Restart Outlook and when prompted to turn off logging select Turn Logging Off. If you disable logging manually you must restart Outlook to fully disable logging, otherwise it will continue logging in the background.

Note

G Suite Not Syncing For Microsoft Outlook Mac Os

It is important to turn off logging after you complete your troubleshooting and reproduce the issue. If logging is not turned off, the log files size will continue to increase. If you must keep logging enabled for several hours or several days in order to capture the issue, make sure that the hard disk has sufficient free space.

Log file locations

Syncing

Depending on the edition and version of Outlook for Mac in which the log is being collected, the log name and location will differ. To locate the log, see the following table.

Outlook for Mac editionVersionLocationFile name
Outlook for Mac 201114.0.0 - 14.2.4~/Desktop/Microsoft Outlook_Troubleshooting_0.log
Outlook for Mac 201114.2.5 - current~/Desktop/OfficeLogging/Microsoft Outlook_Troubleshooting_#.csv
Outlook 2016 for Mac15.3 - 15.11.2~/Library/Group Containers/ UBF8T346G9.Office/OfficeLogging/Microsoft Outlook_Troubleshooting_#.csv
Outlook 2016 for Mac15.12.3 - Current~/Library/Containers/com.microsoft.Outlook/Data/Library/Logs/Microsoft outlook-<date>-<time>.log

Note

The character combination '~/' in the Location column in this table refers to the Home folder of the user. This folder is located under the Users folder on the root of the hard disk.

Important

In Outlook for Mac 2011 version 14.2.4 and earlier versions, data was appended to the same log file for every Outlook session. In Outlook for Mac 2011 version 14.2.5 and later versions and in Outlook 2016 for Mac, every time that you quit and start Outlook when logging is enabled, a new log file is created.

Viewing the log file

When you collect and send the log file, Microsoft Customer Service and Support uses it to identify issues. If you are a messaging server administrator, you can use the information in the log file to diagnose issues when you troubleshoot.

The log file contains the following information:

  • Issues that occur when email messages, calendar items, notes, tasks, and meeting requests are sent or received.
  • Type or severity of errors, if known.

In the Outlook for Mac log collected for Outlook for Mac 2011 and Outlook 2016 for Mac through version 15.11.2, each entry has a name that identifies the feature that is being logged. The following table lists the label for each feature.

FeatureLabel that identifies the feature in the log file
AutoDiscover serviceOutlook Exchange Auto Configure
Exchange (folder and item synchronization)Outlook Exchange Web Services
Exchange CalendarOutlook Calendar
LDAP transactionsOutlook LDAP

In Outlook 2016 for Mac version 15.12.3 and later versions, the log file opens in the Console and you can view it while Outlook is running. Each entry has a name that identifies the feature that is being logged. The following table lists the label for each feature.

Outlook
FeatureLabel that identifies the feature in the log file
AutoDiscover serviceoutlook.account.exchange.addaccount.config
Exchange (folder and item synchronization)outlook.exchange.ews
Exchange Calendaroutlook.calendar
LDAP transactionsoutlook.account.ldap
Databaseoutlook.database
IMAPoutlook.account.imap
Network Connectionsoutlook.network
Importoutlook.import
Upgradeoutlook.database.upgrade
Syncoutlook.sync

Note

G Suite Not Syncing For Microsoft Outlook Mac Download

The log file may also contain user information. This includes user name, sender and receiver's email addresses, and the contents of the user's email messages, notes, tasks, calendar, and contacts. Microsoft does not use this information to contact users without their consent. If you are concerned that the data file contains sensitive or confidential information, you may review the contents of the data file by using text-editing software and then remove the information from the file before you send the data file to support professionals. Authentication information is not included in the log files.

EWS SyncState message size

G Suite Not Syncing For Microsoft Outlook Macbook Pro

Starting with the Outlook for Mac 2011 14.3.4 update, the size of the SyncState binary large object (BLOB) of EWS messages increased from 6 kilobytes (KB) to 32 KB and can be increased up to no more than 300 KB. If you are troubleshooting an issue in which you have to view more of this data, you must increase this value. To increase the default value of the SyncState binary large object of EWS messages, follow these steps:

G Suite Not Syncing For Microsoft Outlook Mac

  1. Exit Outlook 2011.

  2. Open Terminal.

  3. To set the SyncState binary large object of EWS messages to a specific size, type the following command in Terminal window:

    Note

    The placeholder <max bytes> represents a byte value. For example, if you want to change the maximum byte size to 10 KB, you would type the value 10240.

  4. To set the SyncState binary large object of EWS messages back to the default size of 32 KB, type the following command in Terminal window:

  5. Start Outlook, and then enable Outlook logging.