Outlook 365 Email Keeps Asking For Password Mac

You will get the activation prompt and then If account is already added you will see the password prompt for app and ADAL again. Please do 2-Factor Authentication if asked to. If that doesn't work, do steps 2-4 but restart the Mac before launching Outlook. Outlook mac asking for password. On all their macs, keep getting prompted for the password for their email accounts in Outlook. I just ran into this exact scenario and for me it was because each user has a microsoft account linked to their office 365 email and those two accounts conflicted and would constantly prompt for.

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Hi everyone it seems like a lot of people have had this issue am I right?

Well I solved it so I wanted to share what worked for me: to summarize set it up as an 'other' account and in IMAP host enter 'outlook.office365.com' and in SMTP enter 'smtp.office365.com'

Outlook 365 Email Keeps Asking For Password Mac Computer


I've added steps below on how do it for those that need need further instruction.

Outlook 365 Email Keeps Asking For Password Mac Account


Delete the mail account from your phone

  • Go back into your settings and add account
  • Add it as 'other', then click 'add mail account'
  • Enter in your name email, password, and whatever nickname you'd like to give it
  • under IMAP incoming mail server for host name 'outlook.office365.com' then of course your email and password
  • under outgoing mail servers 'smtp.office365.com', I left the username and password there blank since it says optional
  • Save and done!


This worked for me, hope this helps 🙂

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Outlook 365 email keeps asking for password mac account


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Outlook 365 Keeps Asking For Password Mac

Posted on Jul 12, 2018 10:33 AM